GREY MARKET YAMAHA PIANO
NO YAMAHA FACTORY PARTS - NO WARRANTY - NO YAMAHA SERVICE OR ADVICE
Buying a Used Yamaha Piano
Customers frequently call Yamaha Piano Service to ask about purchasing a Used Yamaha piano. Typically, they want to know how old the Piano is, whether it is a good Piano or not, how much the Piano is worth and if they should purchase it or not. We do our best to answer their questions, from a technical standpoint. We first remind the customer that they are asking us about a Used Piano. We explain that there is always some degree of risk involved in purchasing any Used Piano. Without a thorough inspection by a qualified technician, it is impossible to know whether the Piano has been properly maintained, whether or not it is damaged, how worn out the Piano is, or whether the Piano is in need of major rebuilding. We recommend that they contact a competent Piano technician and have the technician make a thorough inspection of the Piano, before you agree to purchase it.
What Used Piano Buyers Should Be Aware Of
Fortunately, we have detailed warranty records on the Pianos Yamaha Corporation of America has sold in the United States. We can quickly determine the date the Piano was sold to the Dealer, the date the Dealer sold the Piano, along with the warranty history of the Piano. With this information, along with the experience we have had providing warranty support for several hundred thousand Yamaha pianos in the U.S. during the last 35 years, we can provide information that may assist in reducing the risk of purchasing a Gray Market Yamaha Piano for the potential customer. Yamaha will need the serial number of the Used Piano you are considering to buy.
More and more frequently, however, the Used Pianos customers are asking about Pianos that were not originally sold in the USA. More often than not, it is a well-used older Piano that was brought in from Japan and sold to an unauthorized Yamaha Piano Dealer in the USA. When asked about one of these pianos (a Grey Market Yamaha Piano) Yamaha cannot provide ANY information about the Piano, other than that it was not made for this market.
What is the Main Issue With a Used Yamaha Piano Not Made for the North American Market ?
Yamaha had manufactured Pianos for Japan and the Asian market for over 50 years before exporting pianos to North America and Europe. In the 1960s, Yamaha began exporting pianos to the United States and Canada. Our engineers were unaware of the level of dryness that existed in North American homes.
Consequently, some of the Yamaha Pianos sold in North America during the 1960s developed dryness-related problems. Upon researching these problems, our engineers found that in general, the indoor environments of homes in North America are considerably drier than in Japan. Most of this is related to the outdoor climate and the indoor environment, which is affected by such conditions as air conditioning and heating systems.
This research led Yamaha to the development of computer-controlled drying kilns, as well as other manufacturing procedures, so that Pianos destined for North America would be properly seasoned for the American home.
Most of the Used Yamaha Pianos being brought to North America today are Pianos that were manufactured for the Japanese and Asian market. These instruments are manufactured using the same seasoning techniques that are used on the many Pianos Yamaha had moisture-related problems with. In addition, these Used Yamaha Pianos have lived in a very moist environment since they were new.
Why are These Yamaha Pianos Brought Over to Sell in the North American U.S. Market ?
There is Not a Market for Used Pianos in Japan. The overabundance of Used Pianos on the market in Japan is because the Japanese Buy New Pianos and Not Used Pianos. With the large number of Piano Manufacturing Plants producing New Pianos that are located in Japan, China and Korea, Used and older Pianos are considered worn out and consumers primarily Buy New Pianos instead. Companies in Japan buy hundreds of Used Pianos, very cheap, from institutions and individuals, then re-sell them in large Lots or Quantities to Companies in the US. Some of the Pianos need repair right away and others need repair pending upon what environment they end up in. Buying a Grey Market Yamaha Piano living in the Desert is NOT Recommended.
So What Does Yamaha Piano Corporation Of America Recommend ?
Will These Pianos Develop Severe Problems After Several years in the U.S.? Unless the Piano is placed in a Very Humid Environment (similar to Japan), the Piano may develop Problems that will be Expensive to correct. We know this because of the numerous calls we receive from customers and Piano technicians reporting Dryness-Related Problems with these Used Pianos brought in from Japan. Yamaha Does Not experience these types of Problems with Pianos that are seasoned for the North American U.S. market.
Parts availability is another Problem facing the purchaser of a Gray Market Yamaha Piano not made for the North America market. Yamaha makes different models of Pianos for various markets around the world. There are many models of Yamaha Pianos that were sold in Japan that were never sold in North America. From a service standpoint, Yamaha Does Not have any information on these models. As a result, part replacement, in most cases, is impossible.
Based on our experience with Pianos not seasoned for the North American market, from a service standpoint, we Strongly Discourage the purchase of one of these Used made for Japan Gray Market Pianos. Run the Used Yamaha Piano Serial Number BEFORE You Buy a Used Yamaha Piano.
Yamaha Piano Service Manager
Piano Gallery Owner
DUE TO ARIZONA'S HOT, DRY, DESERT CLIMATE AND PAST EXPERIENCE, THE PIANO GALLERY NO LONGER SELLS ANY NEW BRANDS OF CHINESE PIANOS IMPORTED INTO THE UNITED STATES.
- FACT - Chinese Government owned piano manufacturers have purchased old defunct American piano brand names.
The Chinese piano manufactures then export their pianos but label the pianos with a brand name that is familiar in the US market fooling unsuspecting consumers into thinking the pianos are made somewhere else other then China.
- FACT - Other piano manufacturers have closed their piano manufacturing plants down and simply contracted with a Chinese piano manufacturer to make pianos under their brand name.
- FACT - Some former American and European piano manufacturers have just relocated their piano manufacturing plants to China due to cheap labor and lower taxes.
- FACT - Pianos made in China do not hold their value, do not increase in value and would not be considered a piano someone would have rebuilt. In addition, pianos made in China are not likely to last long enough to pass down to other generations in your family.
- FACT - You Get What You Pay For.
PIANOS MADE IN CHINAVs
ARIZONA DESERT CLIMATE
SOME PIANO BRAND NAMES MADE IN CHINA
ASC BALDWIN ESSEX (by Steinway) FALCONE GEORGE STECK
HALLET-DAVIS HARDMAN HEINTZMAN HOBART CABLE
BRODMANN PERZINA WEBER YOUNG CHANG SUZUKI PEARL RIVER
"The Bitterness of Poor Quality Remains Long After Low Pricing is Forgotten"
"Experience is Just Another Word for Mistakes"
Unauthorized Yamaha Piano Sellers
Yamaha Corporation of America sells products ONLY through authorized dealers. ONLY dealers authorized by Yamaha have committed to provide excellent pre-sale and post-sale customer service and to uphold Yamaha standards. And authorized Yamaha dealers are the ONLY retailers that can convey to you, the consumer, the Yamaha factory warranty. Purchasing from an authorized dealer is the only way you get Yamaha and a qualified dealer to support you in your use and enjoyment of your Yamaha® product.
Not every retailer advertising Yamaha® products has been authorized by Yamaha to advertise or sell those products. Unauthorized sellers may be selling counterfeit, used, damaged, or altered products (including products that have had serial numbers removed or altered), and often do not even have the Yamaha® products in inventory to sell. Consumers who have purchased from unauthorized sellers report problems contacting these unauthorized sellers for post-sale support, and in some instances have even experienced credit card fraud as a result of attempting to purchase from unauthorized sellers.
To avoid these problems, you should always buy from authorized Yamaha dealers. If you have any questions regarding whether you are dealing with an authorized Yamaha dealer you can check Yamaha’s list of authorized dealers here or contact us.
To help guide you, we have compiled below a list of known unauthorized sellers. This is not a complete list, and we recommend you check the authorized dealer links above or contact us if you have any doubts. We note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon.com or Bestbuy.com. While Amazon.com and Bestbuy.com themselves are authorized dealers, some sellers on their marketplaces are not, so you should always confirm that the seller is authorized by Yamaha.
BUYER BEWARE OF THE BIGGEST MYTHS
COMPETITORS TELL CUSTOMERS
- Yamaha Artist are Paid to Play Yamaha Pianos.
- Their Piano Brands are … Just as Good or the Same Quality as a Yamaha Piano.
- Plastic, Polyvinyl Chloride PVC, Piano Actions are better than Traditional Wooden Actions.
- Bosendorfer Pianos are Not the Same High Quality Since Yamaha purchased Bosendorfer or Bosendorfer Pianos are Made Somewhere Other Then at The Bosendorfer Factory in Austria.
- Make False Statements that the Pianos Made in China are the Same Quality of the Pianos Made in Indonesia and Japan or that All the Pianos Made in Asia are the Same Quality.
- Regulate the Action of a Yamaha Piano Incorrectly to Make it Play and Sound Harsh then use the Piano for the Buyer to Play and Compare to The Brands of Pianos They Have to Offer.
The Above Statements Are False and Designed to Deceive or Mislead Either Deliberately or Inadvertently.
Buyers Should Question The Integrity of Anyone Making Such False Statements.
75% OF RENTED PIANOS ARE PURCHASED WITHIN 6 MONTHS AND . . .
ALMOST ALL RENTED PIANOS THAT ARE PURCHASED ARE EVENTUALLY
SOLD OR TRADED IN FOR BETTER PIANOS
Most piano rental companies provide only used pianos in questionable condition or low priced, low quality pianos for rentals. You are required to return the piano or you must buy it at the end of the rental period. Sometimes the piano rental company may give you a rental extension, but Sooner or Later they will insist that you make up your mind to either buy the rented piano or return the piano. This can be annoying and can pressure you to make a decision to buy the piano before you have had a chance to investigate other pianos or to buy the rental piano before you are ready. According to piano rental Financial Institutions, 75% of rented pianos are financed and purchased within six months from the time the piano was first rented. In addition almost ALL rental pianos that are purchased are eventually sold or traded in for larger better pianos.
Piano Rental Companies will apply the first 6 or 12 months of the monthly rental fee towards the purchase of the piano. Most Piano Rental Companies will also charge rental customers the Full Retail Price when the customer agrees to purchase the piano. Even after deducting 6 to 12 months rent off of the Retail Price the rental customer ends up paying MORE for the piano then a person that just buys a piano right from the start. Most New Pianos, if not all new pianos, are sold for a price that's less then Full Retail. The claim that your rental fees are applied toward the purchase price and you can buy the piano for less is really just a myth.
KNOWING THERE'S A 75% CHANCE YOU WILL BUY THE RENTAL AT FULL RETAIL PRICE . . .
AND A 99% CHANCE THAT IN THE FUTURE YOU WILL SELL OR TRADE-IN THE RENTAL PIANO FOR A LOT LESS MONEY THEN YOU PAID FOR IT
WHY RENT A PIANO AND ONLY GET 6 to 12 MONTHS RENT APPLIED TOWARD THE PURCHASE PRICE . . . WHEN YOU CAN GET EVERYTHING YOU PAID APPLIED TOWARD THE PURCHASE OF A NEW PIANO OF YOUR CHOICE . . . WITH OUR 10 YEAR TRADE UP PROGRAM . . . AND TAKE UP TO 10 YEARS TO DECIDE
Start with buying an inexpensive acoustic piano with our Ten Year Trade Up Program . . . And you will have Ten Years to Trade Up your acoustic piano. The Total Amount you paid for the inexpensive acoustic piano will be applied towards the purchase of a New Acoustic Piano, when you're ready. The Ten Year Trade Up Program is offered on both New and Used Acoustic Pianos. See Piano Gallery for details. We generally have mint to excellent condition used starter pianos for around two thousand dollars and brand new digital pianos for under two thousand dollars. Easy Financing OAC is also available. See Piano Gallery for complete details.
if Someone Who Knows How to Play, Comes Over to Your House
New & Used Piano Sales
15450 N Greenway Hayden Loop
Scottsdale, AZ 85260 USA
Piano Store Hours:
Mon-Sat 10am - 6pm
Sunday 12pm - 5pm
Tel: 480-556-9910 - Fax: 480-556-9901